Key documents about how we build, how we think, and what we deliver.
January 2026
MOJO SOLO
Creative Think Tank • Technology Partners • AI Guides
How We Think About AI. How We Build With It.
AI assists. Humans decide. Systems enforce.
We don't build autonomous AI. We build governed AI — systems where every output is constrained, every action is auditable, and humans retain final authority.
Mojo Solo is a creative think tank that has been building technology solutions since May 2004. We're not a vendor. We're not an agency. We're partners who stick around.
When everyone else was running from AI, we leaned in — 10-12 hours a day for the past two and a half years. Not to chase hype, but to understand how AI can actually help without causing harm.
| Others Say | We Do |
|---|---|
| "AI will transform everything" | AI assists. Humans decide. Systems enforce. |
| "Move fast and break things" | Move thoughtfully. Break nothing. Own every failure mode. |
| "Trust our black box" | Full transparency. You see what we see. You own what we build. |
| "Here's your deliverable" | Here's your capability. Here's how it works. Here's how to run it without us. |
We separate capability from authority. This is the line most AI systems fatally blur.
| Layer | What It Does | Authority Level |
|---|---|---|
| AI | Generates suggestions within constraints | Advisory only |
| System | Validates, enforces, controls what ships | Execution control |
| Human | Approves external or irreversible actions | Final authority |
AI never acts alone. Every suggestion passes through system validation before a human sees it. Every external action requires explicit human approval.
Most AI systems fail silently. Ours fail loudly, early, and safely. We assume mistakes will happen and constrain where they can cause damage.
| When This Happens | Our System Does This | You Experience This |
|---|---|---|
| AI gets it wrong | Output rejected. Nothing renders. Human reviews. | No bad data reaches your users. Ever. |
| Data is incomplete | Fallback path triggers. Draft is clearly labeled. | No guessing. No fabrication. Graceful degradation. |
| Output looks OK but isn't | Policy check catches it. Blocked. Logged. | Compliance protected. Audit trail created. |
| AI service goes down | Falls back to non-AI workflows automatically. | Reduced capability, not system failure. |
| Change breaks something | Rollback to last known-good. Instantly. | Fast recovery. No cascading failures. |
We intentionally operate at Level 3: Governed AI Assistance. Not because we can't go higher — but because we won't drag process where it isn't justified.
| Level | Name | What It Means | Status |
|---|---|---|---|
| 1 | Ad-hoc AI | Unstructured prompts, no governance | |
| 2 | Repeatable AI | Templates, some consistency, still fragile | |
| 3 | Governed AI | Schemas, deterministic paths, human approval | WE ARE HERE |
| 4 | Managed AI | Full audit trails, compliance documentation | If you need it |
| 5 | Optimized AI | Continuous improvement, automated compliance |
MOJO SOLO • Est. 2004 • B&B Partners Since 2009
mojosolo.com
MOJO SOLO
Creative Think Tank • Technology Partners • AI Guides
How We Protect Your Data. How We Stay Audit-Ready.
Security isn't a feature we add. It's how we build from the start.
Every system we deliver is designed with clear trust boundaries, least-privilege access, and audit-ready architecture.
We design systems that align with enterprise security standards. Not just to check boxes, but because these frameworks represent decades of hard-won security wisdom.
| Framework | Our Alignment |
|---|---|
| SOC 2 | Design principles aligned with Trust Services Criteria — security, availability, processing integrity, confidentiality, privacy. |
| ISO 27001 | Information security management aligned with international standards for risk assessment and control implementation. |
| GDPR / CCPA | Privacy-by-design for personal data handling, with clear consent mechanisms and data subject rights support. |
Every system has clear boundaries between what can access what. We don't blur lines.
When compliance asks "prove it," we can — instantly.
| Capability | What It Means |
|---|---|
| Deterministic Outputs | Every AI output is logged with input context. We can reproduce any decision path. |
| Immutable Audit Logs | Logs cannot be modified or deleted. Tampering is detectable and reported. |
| Instant Rollback | Any change can be reverted to last known-good state within seconds. |
| Access Logging | Every data access is logged with who, what, when, and why. |
Your data is yours. We're just the custodians.
If something goes wrong, you'll know. Fast.
| Severity | Response Time | Notification |
|---|---|---|
| Critical | 15 minutes | Immediate phone + email |
| High | 1 hour | Email within 1 hour |
| Medium | 4 hours | Email within business day |
| Low | Next business day | Included in weekly report |
MOJO SOLO • Est. 2004 • B&B Partners Since 2009
mojosolo.com
MOJO SOLO
Creative Think Tank • Technology Partners • AI Guides
Not promises. Not roadmaps. Working systems you can use today.
Our proprietary AI-native platform — built from the ground up — powers everything we do at Mojo Solo.
21+ years of patterns across banking, financial services, healthcare, and employee benefits. Refined. Codified. Ready. Started as a video shop in 2004 — now an AI-native creative agency.
The complete rebuild of MyBenefitsApp. Zero WordPress. Zero plugin conflicts. Built for speed, personalization, and DIY capability.
| Capability | What You Get |
|---|---|
| Migration Wizard | Move your existing site in 10 minutes. 86 content items, 1500 media files — done before you finish your coffee. |
| Single Source of Truth | Change a deductible once. It updates across 74 employee groups, 5 languages, every document. Automatically. |
| Personalization | Employees see only THEIR benefits. Not generic PDFs. Their plan, their numbers, their language. |
| Multi-Language | 5+ languages. Auto-translation. Click a link in Spanish, get the Spanish document. No extra work. |
| Built-in Analytics | No more MonsterInsights errors. No hour-long delays. Real-time data, built in, always working. |
| Zero Plugin Conflicts | No more duct-taping WordPress. No more 90% of tickets being plugin conflicts. Clean architecture. |
| Mobile-First | Actually works on phones. Not "mobile-friendly." Mobile-first. Because that's where your employees are. |
| DIY Templates | Your team builds sites themselves. Real-time customization. No code. We train you, then you own it. |
Unlimited benefit videos in any language. Coming very soon.
| Capability | What You Get |
|---|---|
| Unlimited Videos | One monthly fee. Make as many videos as you need. No per-video charges. No 12-month licenses. |
| Any Language | Generate videos in Spanish, Chinese, Vietnamese — whatever your workforce speaks. Same content, their language. |
| Client-Specific | Not generic educational content. Videos with YOUR client's name, YOUR client's plans, YOUR client's numbers. |
| DIY or Done-For-You | Build them yourself in minutes. Or have Mojo handle it. Your choice. Either way, you own the output. |
Modern, passwordless authentication that enables personalization at scale.
| Capability | What It Enables |
|---|---|
| Zero Passwords | Google fingerprint. Apple Face ID. 6-digit code. No password resets. No IT tickets. No friction. |
| Know Your Users | Once authenticated, show personalized content. Enable AI assistance. Track engagement. All privacy-safe. |
| AI Benefits Advisor | "What's my deductible?" "Is this procedure covered?" AI answers using the employee's actual plan data. No PII stored. |
At the end of 90 days: You own it. Your team runs it. Clear go/no-go.
We don't just build things.
We build things that last — and we teach you how to keep them running.
MOJO SOLO • Est. 2004 • B&B Partners Since 2009
mojosolo.com